# [USG LETTERHEAD]
Utility Solutions Group Pty Ltd  
ABN 67 634 493 333  
[Business Address]  
[Phone] | [Email] | [Website]

Date of Issue: 06/05/2026

To whom it may concern,

## Statement of Service - Independent Contractor Certification

This letter confirms that **Ms. Lady Carolina Penuela Pinto** (ABN **64 998 953 867**) has been engaged by **Utility Solutions Group Pty Ltd (USG)** as an **independent contractor** (not an employee) to provide office management and business support services.

- **Service Title:** Office Manager / Business Support (Contractor)
- **Engagement Type:** Independent contractor (invoice-based)
- **Service Period:** From **01/08/2024** to **Present**
- **Service Location:** Dandenong, Victoria, Australia
- **Service Pattern:** Part-time, generally around **24 hours per week** (as rostered/required)
- **Service Fees:** Approximately **AUD 1,500 - AUD 1,520 per week** (invoice-based, inclusive as invoiced)

### Main Duties and Responsibilities
During the above engagement period, Ms. Penuela Pinto has performed duties including, but not limited to:

1. Leading the Business Support function and supervising administrative staff to ensure tasks are completed to required standards and deadlines.
2. Coordinating office operations, including technology and physical resources, to maintain business continuity and operational efficiency.
3. Acting as liaison across operations, finance, management, and external stakeholders to ensure aligned communication and workflow continuity.
4. Managing key administrative and financial workflows, including invoice coordination, expense tracking, transaction follow-up, and documentation control.
5. Consolidating and structuring operational and financial records in company systems (including AroFlo) to support reporting and decision-making.
6. Coordinating supplier credit applications and supporting related financial documentation.
7. Maintaining administrative, commercial, and project documentation for compliance and traceability.
8. Supporting internal communications, staff inductions, and training/certification scheduling.
9. Maintaining records related to staff qualifications, licences, and renewals.
10. Supporting Work Health and Safety (WHS) process tracking and action follow-up through company systems.
11. Driving workflow improvements and process standardisation through digital tools and automation.
12. Supporting client-facing communication and commercial coordination aligned with project and business objectives.

### Payment Evidence (Sample)
USG confirms invoice-based payments have been made for these services, including:

- **Invoice INV-0062** (issued 23/08/2024, amount AUD 1,463.00 incl. GST, service reference PO 010315 / Job 35216).
- **Invoice 0157** (issued 04/05/2026, amount AUD 1,520.00, service reference PO 900390 / JN 35216, service week 27 Apr-1 May 2026).
- **Remittance Advice dated 06/05/2026** confirming payment of Invoice 0157 in full (AUD 1,520.00, balance AUD 0.00).

This statement is issued at the request of the contractor for migration, skills assessment, and professional verification purposes.

Should you require further information, please contact the undersigned.

Sincerely,


____________________________________  
**[Referee Full Name]**  
**[Referee Position Title]**  
Utility Solutions Group Pty Ltd  
Direct Phone: [Referee Phone]  
Email: [Referee Email]  
Signature: __________________________  
Date: ____ / ____ / ______

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## Recommended Attachments (VETASSESS / visa support)
- Signed statement on official USG letterhead
- ABN details for both parties
- Sample invoices and remittance evidence
- Bank statement extracts showing corresponding payments (if available)
- Organisational chart and duty-aligned role description
- Any engagement agreement/service terms (if available)